Privacy & Cookie Policy

Why and how do we use your personal information?

We only use your information if you have given us your consent, when necessary to provide the services you have requested, to exercise or comply with the legal rights or obligations or for the normal business purposes described in this policy.

For the fulfilment of our contract with you

We use your information when you enter into a contract with us so that we can:

Render the service.
Invoice you.
Provide support and customer service.
Keep you informed about improvements and changes in the service.

When you have given us your consent

To contact you with information or offers about our services.

What personal data do we collect?

We collect, store and process portions and fragments of information of all users who use our services. We can collect information about your computer, including the hard case, your IP address, operating system and browser type, for system administration and to provide you with more personalized information from your connection point. They are statistical data about the actions and browsing patterns of our users, and do not identify any person.

However, we do not collect more information than we need.

How long do we store your personal data?

We will only keep your information for the necessary time to provide the services you have requested, for the purposes indicated in this policy and for any other legal purpose for which we are obliged to keep the information. We will securely remove your information when it is no longer necessary for the above purposes, in accordance with our company policies. Your data is treated differently depending on how it is used, but you can ask us to delete it at any time.

When do we share your information with third parties?

We only share your information when necessary for the proper functioning and service providing of Minderest, or when necessary for legal reasons. The companies that help us provide our services will also collect and use your data on our behalf. These companies are:

Tawk.
Mailchimp.
Pipedrive.
Google Apps.
Atlassian.
Hubspot.
Administration Agencies or other authorized bodies, when legally permitted or required.

How do we protect your personal data?

Ensuring your privacy is part of our culture and, for this, we use a combination of industry standard methods.

Where do we store your information?

Your data is stored securely in several Amazon Web service data centres in Ireland.

Do we use cookies or other similar technologies?

We use cookies and you are able to consult this in our cookie section below.

What are your options and rights?

Right of access to your personal data to know what is being treated and the treatment operations that are being carried out.
Right to rectify any inaccurate personal data.
Right to delete your personal data, when possible.
Right to request processing limitation of your personal data when the accuracy, legality or necessity of the data treatment is doubtful, in which case, we will be able to conserve the data to keep them for the defence of claims.
Right to oppose to the processing of your personal data.
Right to the portability of your data, when the legal basis that enables us to treat those indicated in the table above is the existence of a contractual relationship or your consent.
Right to revoke the consent granted to Minderest.

Who are we and how can you contact us?

The owner of the website www.minderest.com and responsible for the treatment of the data you provide us in the same is Minderest, S.L., located in Calle José Manuel Sánchez Pedreño, 1, 11 (Plazarte) 30009, Murcia, Spain. You can exercise the rights on your data via the address info@minderest.com or phone +34 868 075 490.

Third Party Sites and Cookies

Links to sites other than the Minderest Sites may be displayed within our Sites and Services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Minderest does not control and is not responsible for the privacy practices of sites other than the Minderest Sites, meaning that this Privacy Policy does not apply to the use of cookies by any third parties including advertisers. You should carefully review the privacy policy of any site that solicits personal information from you.

TWITTER.COM: The Minderest website uses a Twitter plugin, which allows us to pull in the official tweets from the Minderest on Twitter. The direct integration with the Minderest homepage or any other page on the Minderest website will generate these cookies; these cookies are used to surface this content:

The cookie "guest_id": This cookie is used to identify you to twitter, if you do not have a twitter account or never accessed the twitter.com website directly then twitter will assign you a unique code to track your visit to the Twitter feed. Twitter has the ability to track surfing habits (on Tweet button enabled websites) of users that have no Twitter account and have never visited a Twitter website before. When using the same browser to create an account at Twitter afterward this collected data of the past can theoretically be linked to the freshly created profile. This cookie will expire in two years after creation.

The cookie "k": In order to show official Minderest tweets on the Minderest website, we need to use the official Twitter API. This API creates a cookie on your machine called "k". This cookie contains the IP address of the visitor. This cookie will expire in one week after creation.

Configuration, consultations and cookie deactivation

You can allow, block or eliminate the cookies installed in your equipment by configuring the browser options of your computer.

Everything related to Google´s cookies, analytics and publicity, as well as the administration and configuration can be consulted in:

If you decide to deactivate the cookies we will not be able to offer you some of our services, as for example, remaining identified.

Service Communications from Minderest

We may communicate with you to provide requested services and resolve issues relating to your account, as well as to send you any notice that we are required to send to you by law. You may not opt out of these service-related communications while you use the service, but you may terminate your use of the service at any time and delete your profile and related information.

Disclosure of Information to Third Parties

Disclosure by Minderest. Minderest will not transfer your information, except as part of a business transition, such as a merger, being acquired by another company, co-branding a product, or selling a portion of its assets. Please see the disclosure below regarding business transitions. An "affiliate" of Minderest is a company that either (1) owns Minderest, (2) is owned by Minderest, or (3) is under common ownership with Minderest. Minderest will also not transfer or disclose personally identifiable information to any third party not affiliated with us, except for disclosures to service providers as described below, nor does Minderest allow third parties to use personally identifiable information provided by you to Minderest to communicate with you for purposes of marketing. Minderest reserves the right to disclose any type of personal information to service providers who assist us in such areas as data storage, hosting, web analytics and marketing, and in connection with legal proceedings as described below. Information in anonymous, aggregated form may be disclosed by us without restriction. We may also use aggregated information about users and their preferences, or information that users have already made available to the general public, for demonstration purposes on other public or limited-access test websites.

Disclosure Required by Law. We will disclose personal information when required by law, or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.

Business Transitions

In the event Minderest goes through a business transition, such as a merger, being acquired by another company, co-branding a product, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

Security

Minderest takes reasonable precautions in accordance with industry standards to protect our users' information. At registration and at any time when you enter sensitive account information, such as bank account or credit card information, your information is transmitted to Minderest using encryption technology (secure socket layer or SSL). When you submit information to us via our Sites but you choose not to make that information accessible to others, the information is protected both online and off-line. Such information is subject to restricted access in our offices. Only employees who need the information to perform a specific job are granted access to such personally identifiable information. All employees are also kept up-to-date on our security and privacy practices. The servers that store nonpublic personally identifiable information are in a secure environment, in a locked facility. Minderest also maintains notification procedures as part of its information security policy for notifying you in the event of a data security breach. If Minderest experiences a data security breach and is required to notify you under applicable law, Minderest will notify you by electronic mail using the e-mail address you have provided. You are responsible for ensuring that your contact information is current and correct. To review or change your information and correct any inaccuracies by deleting them, log in to the Site and update the information under the Preferences tab or contact us. If you make a request to Minderest regarding your personal information, we will respond within 10 business days.

You can find Minderest's Information Security Policy here

Notification of Changes

If we decide to change this Policy, we will post those changes here and in other places we deem appropriate, so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users' personally identifiable information in a manner materially different from that stated at the time of collection we will notify users via email and by posting a notice on the applicable Site for 30 days.